Income Protection Insurance

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PROTECT YOUR INCOME

No matter what life throws at you.

Our Income Protection helps you protect your all-important income through illness or injury. Our cover offers up to 85% of your income, up to $10,000 a month.

Life Insurance benefits logo Benefits at a Glance


  • Affordable, tax deductible premiums from just a dollar a day# for lower levels of cover.
  • With our Income Protection Insurance, you can cover up to 85% of your income, up to $10,000 a month**. Premiums are also tax deductible.
  • Easy - If you’re aged 18 to 60 and an Australian resident (or New Zealander living in Australia on a permanent basis), you can apply for Income Protection over the phone in minutes, simply by answering a few questions, including lifestyle and medical details. No medical tests are required.
  • Choice of payout period – Choose a benefit payout period from six months to 5 years.
  • Choice of Waiting Period - You can choose a waiting period of 14, 28, 60 or 90 days for Sickness or Injury claims. Please be aware that you will receive your payout after your claim is approved and your waiting period has finished. Payouts are one month in arrears.
  • Enjoy 12 months for the price of 11 when you choose to pay your premiums annually.
  • 30 day money back guarantee.
  • Straightforward claims process - an experienced Claims Manager will make the process as stress free as possible if you need to make a claim.

Optional Illness & Injury Cover logo Optional Cover


  • Permanent Disability Cover – add up to $500,000 cover in case sickness or injury leaves you permanently disabled and unable to perform your daily activities.
  • Holiday Injury Benefit – receive an extra one-off payment of up to $3,000 if you’re injured during state school and public holidays, or if you’re injured more than 200km from home.
  • Kids Injury Cover – give your kids an extra measure of protection with payouts of up to $50,000 for a range of common childhood injuries.
  • Homemaker Cover – add your partner to your policy, so if they are unable to complete their usual household duties due to sickness or injury, they can receive a payment of up to $3,000 a month. Plus we’ll give both you and your partner a 5% discount.
  • Family discounts – Add another adult to your policy and receive a 5% joint policy discount.

Life Insurance exclusions & Restrictions logo Exclusions & Restrictions


  • Any mental health disorders, including Stress, Anxiety and Depression and disorders related to Fatigue, including Chronic Fatigue Syndrome. Normal/uncomplicated pregnancy and claims that arise from self-harm are not covered. 
  • Waiting period for cancer, stroke or heart attacks – 6 months after your policy starts.
  • Waiting Period for Sickness and Injury Cover – You can choose a waiting period of 14, 28, 60 or 90 days. 
  • Please see our Combined Product Disclosure Statement (PDS) & Financial Services Guide (FSG) for full details on what is and isn’t covered by the policy.

Risk logo Risks


  • You may not select the right product and cover amount for your needs – always read the PDS, consider alternatives, and think about an appropriate cover amount. Review your cover regularly to make sure it meets your needs.
  • If you are replacing another insurance policy, you may lose valuable benefits so you should consider the terms and conditions of each insurance policy before deciding to make the change.
  • Income protection insurance is not a savings plan. If you cancel it, you won’t get anything back (exception applies during the cooling-off period).
  • You might hold income insurance for a long time. It is important to consider the long term affordability of the policy, based not only on your current income, but the income you are likely to have in the future.
  • Other risks associated with holding this product can be found in the PDS.

Want to know more about this product?

Download our Combined Product Disclosure Statement (PDS) & Financial Services Guide (FSG).

  • Common Questions

    Here you can find answers to the most common questions we’re asked about our Income Protection.

    For anything else, call us on 13 77 87 or download the Income Protection Insurance Combined Product Disclosure Statement (PDS) and Financial Services Guide (FSG).

    • If I make a claim, how much will I get?

      Your monthly payouts are based upon either your cover amount (that you have applied for successfully), or 85% of your pre-claim monthly income – we’ll pay you whatever amount is lower.

      Generally, we calculate monthly income as a before-tax average over the last 12 months before you became sick or injured. If you’re self-employed, we’ll deduct business expenses to calculate this amount.

      We’ll also reduce your payouts if you receive other income while you’re not working – for example, a payout from another Income Protection policy, workers’ compensation or social security. If this extra income plus your cover payments add up to more than 85% of your pre-claim monthly income, we’ll reduce your payouts proportionally.

      Remember that while your premiums are tax-deductible, your monthly payouts are assessable for tax. 


    • When would my payouts start?

      Once your claim has been approved, and after the waiting period has finished, we pay Income Protection payouts one month in arrears. So if your waiting period is 28 days, and you become eligible to claim on 1st September, you’ll see out your waiting period, and receive your payment at the end of October – all claims are paid at the end of the first claimable month. After this, you’ll receive your payout at the end of each month, until your payout period runs out or you’re able to return to work. You can choose a waiting period of 14, 28, 60 or 90 days.

    • For how long will I get payouts?

      Once your claim has been approved, and after the waiting period has finished, we pay income protection payouts one month in arrears. So if your waiting period is 28 days, and you become eligible to claim on 1st September, you’ll see out your waiting period, and receive your payment at the end of October – all claims are paid at the end of the first claimable month. After this, you’ll receive your payout at the end of each month, until your payout period runs out or you’re able to return to work. 

      Benefit payments will continue until the payout period you’ve chosen runs out, or you’re able to return to work. You can choose a payout period of 6 months, 12 months, 24 months or 5 years.


    • What’s not covered?

      Always consider how cover exclusions and restrictions may affect you if you need to claim. 

      This policy does not cover mental health related conditions, for example. 

      Alternative products and cover options may be available through other insurance providers, including directly from the insurer of Insuranceline products TAL

      As with all insurance policies, there are some things that are excluded:

      • Any mental health disorder, including anxiety disorders and depression; stress or adjustment disorders; eating disorders; emotional or behavioural disorders.
      • Disorders related to fatigue.
      • Drug and alcohol related Sickness or Injury.
      • Cancer, stroke or heart attack in the first six months after your cover starts.
      • Normal and uncomplicated pregnancy.
      • War and terrorism.
      • Any intentional self-inflicted act, including exposing yourself to risk of sickness or injury for any reason.
      • Committing, or attempting to commit, a criminal offence.
      • We may also apply other specific exclusions to your policy. These will be agreed with you when you take out your policy.

      If you were not able to, or only partially able to, perform your regular daily activities before you started your policy, a benefit may not be payable.

      Kids Injury and Permanent Disability Cover also have specific cover terms and exclusions.

      For more details about what isn’t covered, see the Combined Product Disclosure Statement (PDS) & Financial Services Guide (FSG)

    • What happens if I leave information out when I apply?

      You must give us the information we request when you apply for Income Protection, and answer all of our questions honestly and completely. That’s because if you do make a claim, we’ll need to check your medical, employment and financial records. If it turns out you didn’t reveal something important, we may have to refuse your claim.
    • When does my cover end?

      As long as your premiums are paid when due, your Sickness, Injury and Permanent Disability cover will continue right up until the renewal date after you turn 75. On that date, your policy will end. Kids Injury Cover ends when the insured child turns 18.

    • Will my premiums go up?

      Premiums generally increase with age each year at the anniversary of your insurance, or if you increase cover. Unless otherwise requested, premiums also increase each year for the automatic adjustment for inflation (your level of cover will also increase by the same percentage).

      The underlying premium rates are not guaranteed, but once your Policy has started, you will never be singled out for a premium increase. Any increase will be applied to all policyholders to whom the same premium rate table applies, with 30 days written notice.

    • If I cancel my policy, will I get a refund?

      When you take out Income Protection, we give you a 30 day money back guarantee - so if you cancel your policy in the first 30 days, we’ll give you a complete refund.

      After that, there are no refunds. Your policy simply gives you Income Protection Insurance cover - it is not a savings plan.


    • What happens if I can’t pay my premiums?

      If you think there will be a problem with paying your premiums because your budget has run over that month or you're unsure you'll have the money, please give us a call on 1300 880 750 at least 3 business days before your payment is due and we can help you with an alternative payment arrangement.

    • Who will I be dealing with during my claim?

      You will be given a dedicated Claims Manager whose details will be on the accompanying cover letter that we’ll send in the event of a claim. He or she will personally oversee your case and help you work through the details of your claim.

      You can contact your dedicated Claims Manager while you’re settling your claim. They will explain anything that is not covered here or talk through any concerns you might have.

      Want to know more about our Income Protection? Get a quote online or call 13 77 87 today.

  • How does it work?

    Our Income Protection Insurance provides a payout of up to $10,000 per month if sickness or injury leaves you out of action. You choose how to use your payment - to help with rent or mortgage repayments, car repayments, household bills, credit card payments or even the basics like food and clothing.

    To keep your premiums as affordable as possible, some exclusions do apply. They include mental illnesses or disorders, alcohol-related illness or injuries, and injuries caused by an intentional self-inflicted act or an act of war. The complete list is found in the Combined Product Disclosure Statement (PDS) & Financial Services Guide (FSG).

    Always consider how cover exclusions and restrictions may affect you if you need to claim. 

    This policy does not cover mental health related conditions, for example. 

    Alternative products and cover options may be available through other insurance providers, including directly from the insurer of Insuranceline products TAL

    Get a quote online or call 13 77 87 today.

  • Is it for me?

    Income Protection Insurance provides an income to you when you can’t work due to sickness or injury. So if you or anyone else relies on your income to cover living expenses, it’s worth thinking about Income Protection Insurance as the fact is, 1 in 3 Australians will be disabled for more than three months at some stage during their working lives*.

    With our flexible payment plans, including fortnightly, monthly or annual payments on a date you choose, it’s easy to afford. There are no medical checks required, and you can apply over the phone.

    Want to know more about our Income Protection? Get a quote online or call 13 77 87 today.

  • How much can I get?

    Sickness and Injury Cover insures up to 85% of your income, with a maximum payout of $10,000 per month and you can choose a benefit payout period of 6, 12, 24 months or 5 years.


    Want to know more about our Income Protection? Get a quote online or call 13 77 87 today.

Would you like to receive detailed information about Income Protection?

Request an information package today and have it delivered to your home.

Not sure what you need?

Compare our Income Protection Plans.

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