Make a Complaint

Our Support Team is here to assist you with any enquiries you may have.

If your complaint relates to Pet Insurance please click here. For all other products, please refer to the below information.

Telephone	13 77 87 (Australia Only)
Facsimile	1800 730 099 (Australia Only)
Mailing Address	Reply Paid GPO Box 5380 Sydney NSW 2001, Australia
Opening Hours	8am – 6pm EST Monday to Friday We are closed on public holidays. You can send us an email using the below enquiry form and we will respond to you during our open times. Thank you.

Title *

First name *

Surname *

Are you an existing customer? *

Yes

Policy number

Email *

Phone number

Your preferred contact *

Phone

Whats does your complaint relate to? *

Your Complaint Details *