If you have a complaint about our products, services, staff or handling of a complaint (including our obligations under the Life Insurance Code of Practice) or if you are experiencing hardship, including financial hardship, please contact us to let us know your concerns. We take your feedback seriously and will do all we can to resolve your complaint as quickly as possible.
If your complaint relates to Pet Insurance please click here. For all other products, please refer to our contact details below and our Complaint Management Process.