If you have a complaint about our products, services, staff or handling of a complaint (including our obligations under the Life Insurance Code of Practice) or if you are experiencing hardship, including financial hardship, please contact us to let us know your concerns. We take your feedback seriously and will do all we can to resolve your complaint as quickly as possible.
|Telephone||1300 880 750 (Australia only) or + 61 2 9081 6832 if calling from overseas|
|Facsimile||1800 730 099 (Australia Only)|
Reply Paid GPO Box 5380
Sydney NSW 2001, Australia
|Opening Hours||8am – 6pm EST Monday to Friday
We are closed on public holidays. You can send us an email using the below enquiry form and we will respond to you during our open times. Thank you.