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Mental Health

Are you experiencing a mental health condition?

If you are, you are not alone. According to the Australian Institute of Health and Welfare, 1 in 5 Australians are currently living with a mental health condition, and 2 in 5 will experience a mental health condition in their lifetime. Therefore, it is important our customers understand our approach to supporting those with a mental health condition.

When it comes to mental health and life insurance, there can be a lot of misconceptions but having a mental health condition does not automatically exclude you from taking out a life insurance policy or making a claim on your policy. 

At Insuranceline, we are here to support you on your life insurance journey alongside your mental health condition.

 

If you are in crisis and need immediate help, please call Lifeline on 13 11 14 or call 000.


Understanding mental health

The World Health Organisation defines mental health as a state of wellbeing in which every individual can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to his or her community. This is a positive concept that incorporates social and emotional wellbeing.
 
The Australian Government Department of Health defines mental illness as a health problem that significantly affects how a person feels, thinks, behaves, and interacts with other people. It is diagnosed according to standardised criteria. The term mental disorder is also used to refer to these health problems.
 
The separation into distinct concepts is important as an individual may experience positive or negative ‘mental health’ and ‘mental illness’ at the same time, as displayed in the Dual Continuum model of Mental Health:

Mental Health FAQs

Contact Us

If you need to get in touch, you can call us on 13 77 87.
Backed by TAL

Any financial product advice is general in nature only and does not take into account any person’s objectives, financial situation or needs. Before acting on it, the appropriateness of the advice for any person should be considered, having regard to those factors. Persons deciding whether to acquire or continue to hold life insurance issued by Insuranceline should consider the relevant Product Disclosure Statement (PDS). The Target Market Determination (TMD) for the product (where applicable) is also available.

Promoted by Insuranceline, a trading name of TAL Direct Pty Limited (of Level 16, 363 George Street, Sydney NSW 2000) ABN 39 084 666 017 AFSL 243260. TAL Life Limited ABN 70 050 109 450 AFSL 237848 issues the life insurance benefits. Hallmark General Insurance Company Ltd ABN 82 008 477 647 AFSL 243478 issues the Involuntary Unemployment Cover.

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