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Language Services

Are you experiencing a communication barrier when it comes to understanding life insurance?

What is a communication barrier?

A communication barrier is anything that affects your ability to understand or be understood. This could be difficulty with understanding English if it is not your first language, or having hearing or speech problems that could lead to misunderstanding. 

How could this affect you?

Insuranceline recognises some of our customers may require additional support when engaging with us. These might include people with a disability, speech or hearing impairment, or those people from a non-English speaking background. 
We aim to make our products and services easily accessible to everyone. If you need extra help communicating with us, we have a number of services available to empower you to access life insurance and feel confident you understand your policy and inclusions, and supported should you need to make a claim. 
 

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Contact Us

If you need to get in touch, you can call us on 13 77 87.
Backed by TAL

Any financial product advice is general in nature only and does not take into account any person’s objectives, financial situation or needs. Before acting on it, the appropriateness of the advice for any person should be considered, having regard to those factors. Persons deciding whether to acquire or continue to hold life insurance issued by Insuranceline should consider the relevant Product Disclosure Statement (PDS). The Target Market Determination (TMD) for the product (where applicable) is also available.

Promoted by Insuranceline, a trading name of TAL Direct Pty Limited (of Level 16, 363 George Street, Sydney NSW 2000) ABN 39 084 666 017 AFSL 243260. TAL Life Limited ABN 70 050 109 450 AFSL 237848 issues the life insurance benefits. Hallmark General Insurance Company Ltd ABN 82 008 477 647 AFSL 243478 issues the Involuntary Unemployment Cover.

The ways in which Insuranceline collects, uses, discloses and secures your personal information are set out in the Insuranceline Privacy Policy, which is available free of charge on request.