Communicating with you

The Policy Schedule, correspondence and notices about your policy will be sent to the email address you give to us unless you ask to receive this information in the post. You can nominate at any time to receive your policy correspondence by post instead of email. You should save or print a copy of any information or documents that we email to you, and keep these in a safe place so that you can always refer back to them. Some documents, such as your Policy Schedule, may be required in the event of a claim.

If you ever lose or misplace these  documents and need another copy, just give us a call or send an email to customerservice@insuranceline.com.au, so a replacement can be organised.